Product Warranty

Elements 75'80 guarantees the quality and authenticity of all its jewelry and equipment, fully complying with current legislation regarding Consumer Goods Warranty and After-Sales Service .

Legal Guarantee

All products are covered by a 3-year manufacturer's warranty , starting from the date of delivery.
During this period, any manufacturing defect or nonconformity detected will be repaired or the item will be replaced at no additional cost to the customer.


Fault Communication

If the product is defective, you should contact Elements 75'80 Customer Service , providing the following information:

  • Your order number;

  • A detailed description of the identified defect.

The costs of returning or collecting items within the warranty period will be borne by Elements 75'80.


Technical Verification

After the item is received at our facilities, a specialized technical inspection will be carried out.
If the non-conformity is confirmed, the item will be replaced with a new one, and shipping will be carried out at no additional cost to the customer.


Warranty Exclusions

The warranty does not cover defects resulting from:

  • Misuse, negligence or lack of care;

  • Falls, impacts or deformations caused by external force;

  • Damage caused by contact with chemicals, seawater, or cleaning products;

  • Unauthorized technical interventions.

In these cases, the customer will be contacted to decide whether they wish to proceed with the repair, which will be subject to a quote from the brand's Technical Assistance service .


After-Sales Support

Even after the warranty period has expired, Elements 75'80 offers specialized technical support service.
You can send the defective item for analysis through Customer Service.

Our After-Sales Service will perform a technical assessment and provide a repair quote .
The repair will only begin after the client has formally accepted the estimate .


Commitment to Quality

Elements 75'80 is committed to ensuring the longevity, authenticity, and integrity of each piece of jewelry, reflecting the brand's commitment to excellence and total customer satisfaction.